Cairngorms National Park

Kingussie: 01540 662420

 




 

 Cairngorms Learning Partnership (SCIO)

 


Returns / Cancellation Policy

Return Policy

It is the responsibility of the purchaser to ensure that they have enrolled on the correct course.

Refunds will not be given if the purchaser enrols on and completes a course incorrectly.

Online courses:

If a purchaser realises they have enrolled on the wrong online course, but has not accessed the study material or the assessment, a refund may be possible if the purchaser contacts the respective learning centre within four (4) working days of the course being purchased.

Refunds will not be given if a purchaser has completed an online course assessment. This is because the purchaser will have already used the services which they have paid for.

If a purchaser decides to withdraw from a course after it has been purchased and accessed, they will not be given a refund, regardless of the time spent in the course or the materials accessed.

Requests for refunds must be submitted in writing or by email to the learning centre.

Refunds for payments made for an online course will only be refunded in the same form used to purchase the course.

Cancellation Policy

Cancellations must be made by no later than 5 working days prior to the commencement of the course.  An administrative charge of 10% will be made.  The balance will be refunded by cheque or BACS.

Refunds cannot be made for courses that have been booked using an ILA, and subsequently cancelled by the learner.   Every effort will be made by the Centre to reschedule your booking, however, no guarantees can be made.

Full refunds, or reinstatement of ILA credits, will be made by the Centre in the eventuality that a course is cancelled by the Centre.